IT and Admin Coordinator

Position Objective:
The IT and Admin Coordinator will play a pivotal role in boosting organizational efficiency by optimizing ERP systems and coordinating IT services. The position requires liaising between internal teams and external vendors to ensure system integrity, provide comprehensive user support, and enable data-driven decision-making through detailed business analysis.

Requirements:

• Proven experience in IT service management and ERP system support.
• Strong coordination skills.
• Excellent problem-solving abilities and a proactive approach to IT and business challenges.

Key Responsibilities:

• Provide end-user support for hardware, software, and network issues, ensuring timely resolution of technical problems.
• Implement and enforce IT policies and procedures to ensure data security and compliance.
• Administer and manage ERP systems, overseeing user access, data integrity, and system performance.
• Assist with the configuration, customization, and integration of ERP modules to meet business needs.
• Collaborate with various departments to gather requirements, troubleshoot issues, and provide ERP training.
• Support administrative activities and approve hardware purchases.
• Manage ERP configurations and user access, troubleshooting and resolving issues as they arise.