{"id":2725,"date":"2024-09-23T19:26:43","date_gmt":"2024-09-23T19:26:43","guid":{"rendered":"https:\/\/purnamsolutions.com\/?post_type=jobpost&#038;p=2725"},"modified":"2024-09-23T19:26:44","modified_gmt":"2024-09-23T19:26:44","slug":"senior-service-desk-engineer-jobs-chennai-hyderabad","status":"publish","type":"jobpost","link":"https:\/\/purnamsolutions.com\/index.php\/jobs\/senior-service-desk-engineer-jobs-chennai-hyderabad\/","title":{"rendered":"Senior Service Desk Engineer"},"content":{"rendered":"\n<p>Senior Service Desk Engineer Job in Chennai &amp; Hyderabad (15 Openings)<\/p>\n\n\n\n<p>We are hiring for one of our clients in the retail industry for the position of <strong>Senior Service Desk Engineer<\/strong>. This role offers a fantastic opportunity to work in <strong>Chennai (10 positions)<\/strong> and <strong>Hyderabad (5 positions)<\/strong>. Join a dynamic IT team providing <strong>24&#215;7 support<\/strong> with <strong>onboarding and offboarding processes<\/strong>.<\/p>\n\n\n\n<p><strong>Location<\/strong>: Chennai (10 Positions) &amp; Hyderabad (5 Positions)<br><strong>Designation<\/strong>: Senior Service Desk Engineer (Onboarding\/Offboarding Support)<br><strong>Years of Experience<\/strong>: 2-5 years<br><strong>Benefits<\/strong>: Cab services provided for both shifts (within 20 km of HCL premises)<br><strong>Mode of Working<\/strong>: Work from Office<br><strong>Shift<\/strong>: 5 days a week, 24&#215;7 rotational shifts with rotational week-offs<br><strong>Notice Period<\/strong>: Immediate to 15 days<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Job Requirements:<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Excellent communication skills<\/strong> as you will interact with senior-level end users.<\/li>\n\n\n\n<li>High-level expertise in a variety of systems and applications, including:<\/li>\n\n\n\n<li>Active Directory (AD)<\/li>\n\n\n\n<li>Exchange Management Console<\/li>\n\n\n\n<li>Office 365 (O365)<\/li>\n\n\n\n<li>WebEx, Okta, Oracle, Avaya, Google Workspace, and more.<\/li>\n<\/ul>\n\n\n\n<p><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Job Responsibilities:<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Provide <strong>24x7x365 support<\/strong> with fast turnaround on all onboarding processes.<\/li>\n\n\n\n<li>Handle <strong>offboarding<\/strong> and termination processes while adhering to audit requirements.<\/li>\n\n\n\n<li>Ensure <strong>documentation<\/strong> is secure and only accessible to authorized team members.<\/li>\n\n\n\n<li>Maintain <strong>quality control<\/strong> for high accuracy and compliance.<\/li>\n\n\n\n<li>Streamline and improve the <strong>onboarding\/offboarding process<\/strong>.<\/li>\n\n\n\n<li>Coordinate with IT teams for <strong>device orders, distribution, and collection<\/strong>.<\/li>\n\n\n\n<li>Ensure <strong>user profiles<\/strong> and devices are properly authenticated on the network.<\/li>\n\n\n\n<li>Provide <strong>monthly reports<\/strong> on standard metrics and performance.<\/li>\n<\/ul>\n\n\n\n<p><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Why Apply?<\/h3>\n\n\n\n<p>This role offers a <strong>work-from-office setup<\/strong> with full cab services within a 20 km radius, ensuring a hassle-free commute. You\u2019ll be working in a fast-paced environment with opportunities to engage in diverse IT projects and gain hands-on experience with leading enterprise systems.<\/p>\n\n\n\n<p><strong>For more details on job opportunities, visit our <a href=\"https:\/\/purnamsolutions.com\/index.php\/career\/\">careers<\/a> page. Stay connected with us on <a href=\"https:\/\/www.linkedin.com\/company\/purnam-solutions\/\">LinkedIn<\/a>.<\/strong><\/p>\n\n\n\n\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Immediate hiring for Senior Service Desk Engineers in Chennai &#038; Hyderabad for one of our clients in the retail industry. 24&#215;7 rotational shifts, cab services, and more. Apply today!<\/p>\n","protected":false},"author":1,"featured_media":2726,"menu_order":0,"template":"","jobpost_category":[531,534,337,861],"jobpost_job_type":[122],"jobpost_location":[862,863,847],"jobpost_tag":[856,854,860,859,855,857,858],"class_list":["post-2725","jobpost","type-jobpost","status-publish","has-post-thumbnail","hentry","jobpost_category-information-technology","jobpost_category-it-support-engineer","jobpost_category-retail","jobpost_category-service-desk-engineer","jobpost_job_type-full-time","jobpost_location-chennai","jobpost_location-hyderabad","jobpost_location-india","jobpost_tag-chennai-jobs","jobpost_tag-hyderabad-jobs","jobpost_tag-immediate-hiring","jobpost_tag-it-support-jobs","jobpost_tag-offboarding-support","jobpost_tag-onboarding-support","jobpost_tag-senior-service-desk-engineer"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Senior Service Desk Engineer job in Chennai and Hyderabad<\/title>\n<meta name=\"description\" content=\"We are hiring | Senior Service Desk Engineer Job in Chennai &amp; Hyderabad for one of our clients. 24x7 rotational shifts. 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